This page contains resources such as white papers, webinars, slide decks, and podcasts produced by Dow Brook Advisory Services. All of our resources are in PDF format and available for download free of charge.

This whitepaper contrasts two approaches that IT buyers may take when evaluating and procuring software that will be the foundation of a new intranet or an upgraded one. It shows that while spending less (or nothing!) on a general-purpose collaboration platform or its individual components may seem like a great deal, it is likely to result in a higher total solution cost than spending a bit more up front to buy a packaged, purpose-built intranet solution.


This Dow Brook publication was sponsored by Jive Software. Clicking on the image of the whitepaper's cover or on the 'Download" button will lead you to Jive's site, where you may download the paper, at no charge, after completing a brief form.



Adrift in the Current defines two extreme styles of collaboration - structured and emergent - and makes the case that, in most instances, characteristics of both collaboration styles should be blended to achieve desired business outcomes. The paper then presents a framework that may be used to determine the absolute and relative importance of each collaboration requirement an organization may have.


Next, Adrift in the Current presents a comprehensive list of technologies that should be included in a platform used to support the full spectrum of collaboration. More importantly, it also communicates the reason that each collaboration technology should be used and the key business activities that they support. Finally, the paper examines the role and limitations of status updates and activity streams in supporting the collaboration activities that occur in most organizations.



This document was co-produced by Dow Brook Advisory Services and Central Desktop, and is the second half of a two-part white paper on enterprise collaboration styles and requirements. Structured vs. Emergent Collaboration – Part 2 presents guidelines for when to use structured and emergent collaboration styles. It also demonstrates, through a case study, that these styles are not mutually exclusive and that elements of both should often be designed into the collaboration experience, including any supporting technology. A framework is introduced that will help enterprise collaboration strategists and designers determine the appropriate mix of collaboration style elements for their organization's unique requirements.



Structured vs. Emergent Collaboration, Part 1

This document was co-produced by Dow Brook Advisory Services and Central Desktop, and is the first half of a two-part white paper on enterprise collaboration styles and requirements. In Structured vs. Emergent Collaboration – Part 1, we define these extreme styles of collaboration, then compare and contrast their characteristics.



This Dow Brook white paper examines an issue with which nearly every company struggles – sharing files within the organization and with external constituents.


Traditional Enterprise Content Management technologies have controlled content at the expense of making it easily shareable. Groupware technologies address the issue, but limit document sharing to members of closed groups within the organization. As a result, many businesses turn to other technologies and methods to facilitate file sharing, including File Transfer Protocol and Managed File Transfer systems, email, CDs and DVDs, and, most recently, enterprise social software.


Most organizations have multiple file transfer technologies and methods in place. Some are sanctioned by the IT department, but others have been procured or developed by business units and individuals, without the knowledge of, much less approval from, the IT staff. The result is organizations wasting time and money building, buying, using, and supporting multiple, ineffective file transfer technologies.


Dow Brook's white paper examines this issue in detail, educates about the characteristics of an ideal content sharing solution, and presents a case study that demonstrates the benefits that organizations may receive by consolidating file sharing technologies. This whitepaper was commissioned by a client, Box.



This presentation was given at the Acquia Drupal Business Summit, at the University of Chicago's Gleacher Center, on November 30, 2010. It makes that case that nearly all enterprise social software offerings contain the same functionality and, therefore, are commodities that should not command a premium price. The notion of enterprise social software as a utility is also explored. Finally, the trend toward social as an embedded service (as opposed to a stand-alone application) is noted.



This slide deck was presented as the opening keynote address at the Spring Meeting of the Special Libraries Association's Pharma and Health Technology Division, on April 12, 2010, in Philadelphia. The presentation encourages corporate information professionals to view the rise of the Enterprise 2.0 and Social Business movements as opportunities to extend their existing content curation and social networking activities by taking a more visible role within their organizations' internal and external communities.